Term of Service
1 – USE OF THE WEBSITE
You may access and use the Site operated by Doggy Box Inc. for personal, non-commercial purposes only.
You may not use any automated tools to collect information from the Site.
You may print or save information from the Site for your personal use, but unauthorized reproduction, distribution, or commercial use of Site content is prohibited unless expressly permitted in writing by Doggy Box Inc.
We reserve the right to suspend or terminate your access if you violate these Terms.
2 – REGISTRATION AND MEMBERSHIP
By subscribing, you agree to receive monthly Boxes shipped to the address you provide during signup.
You may receive emails regarding your subscription, promotional offers, and service updates from Doggy Box Inc.
You can cancel your subscription anytime via your Customer Portal or by contacting our Customer Support.
3 – BILLING AND PAYMENTS
You must provide accurate billing and shipping information and keep it up to date.
Your subscription will auto-renew monthly unless cancelled at least 48 hours before your renewal date.
All payments are final and non-refundable unless otherwise specified by Doggy Box Inc.
Shipping upgrades or changes may occur if required, and any additional costs are your responsibility.
4 – YOUR SUBSCRIPTION CONTRACT
By purchasing a subscription, you acknowledge and accept the recurring billing terms with Doggy Box Inc.
Subscriptions renew automatically unless cancelled according to these Terms.
Cancellation requests must be made at least 48 hours before the renewal date to avoid the next billing cycle.
Reactivating a subscription may result in immediate billing for the next shipment.
5 – SHIPPING POLICY
We ship Boxes with tracking where possible.
Insurance covers loss or damage caused by carrier mishandling or natural disasters.
Boxes not received due to incorrect addresses or customer refusal are not eligible for replacement.
Missing or damaged items must be reported within 7 days of delivery along with required photos.
6 – PRODUCT INFORMATION AND LIMITATIONS
While Doggy Box Inc. strives to provide accurate product information, errors may occur.
Product availability is not guaranteed.
We reserve the right to limit quantities or discontinue products at any time without notice.
7 – ALLERGEN INFORMATION
Our dog treats may contain allergens.
While Doggy Box Inc. strives to provide accurate ingredient information, we cannot guarantee that all products are allergen-free.
8 – COPYRIGHT
All content on the Site, including text, images, graphics, logos, and other material, is the property of Doggy Box Inc. and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, display, or use any content from the Site without our prior written permission.
9 – USER GENERATED CONTENT
By submitting photos, videos, comments, or other content ("User Content") to Doggy Box Inc., you grant us a worldwide, royalty-free, sublicensable license to use, display, reproduce, and distribute such content in connection with promoting our services.
You confirm that you own the rights to your submitted content and that it does not infringe the rights of any third party.
10 – WARRANTY DISCLAIMER
All services and products are provided "as is" and "as available" without warranties of any kind, either express or implied.
Doggy Box Inc. does not guarantee that the Site will operate without errors or interruptions.
11 – LIMITATION OF LIABILITY
Doggy Box Inc. is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Site or services.
In no event shall our total liability exceed the amount you paid for your subscription.
We are also not liable for injuries or damages caused by the use of products included in the Boxes; such responsibility belongs to the product manufacturers.
12 – TAXES
Your total payment may include applicable sales taxes, based on your shipping address and current laws.
Doggy Box Inc. is not responsible for import taxes, customs duties, or other fees charged by local authorities.
13 – NOTICE
We may send notices to you via email, notices on the Site, or other reliable communication methods.
14 – USE OF SITE
Use of the Site for any unlawful or unauthorized purpose is strictly prohibited.
15 – INDEMNIFICATION
You agree to indemnify and hold harmless Doggy Box Inc., its directors, officers, employees, and affiliates from any claims, losses, or damages resulting from your breach of these Terms or your use of the Site.
16 – DISCOUNT CODES
Discount codes are for personal use only and may not be sold, transferred, published, or shared publicly without permission.
They cannot be redeemed for cash or gift cards.
17 – PRIVACY
Your personal information is governed by our Privacy Policy.
By using the Site, you consent to the collection, storage, and processing of your information as outlined in our Privacy Policy.
18 – THIRD-PARTY LINKS
Our Site may contain links to third-party websites.
Doggy Box Inc. is not responsible for the content, policies, or practices of linked sites.
You access them at your own risk.
19 – TRADEMARKS
All trademarks, logos, and service marks displayed on the Site are the property of Doggy Box Inc. or their respective owners.
Unauthorized use is strictly prohibited.
20 – MISCELLANEOUS
These Terms constitute the entire agreement between you and Doggy Box Inc. regarding your use of the Site and services.
We may assign our rights and obligations to others at any time without notice.
Failure to enforce any right under these Terms does not constitute a waiver of that right.